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Masdar Auto Car Company is fully committed to protecting the privacy of its customers' data and maintaining the confidentiality of their personal information. By agreeing to this Privacy Policy, you acknowledge and agree to our collection, use, processing, and disclosure of your personal data within the narrowest possible scope and as described below.
We categorically affirm that your personal data will not be sold, rented, shared, or used by any other party, with or without compensation, except within the limits required by the applicable regulations in the Kingdom of Saudi Arabia or with your express consent.
When creating a new account on the site, where the customer is required to enter their personal data correctly and completely to complete the registration and verification process.
When filling out electronic forms or service/pricing request forms.
When communicating with us through the site or various digital channels.
When using the site without completing a form, through legitimate tracking technologies.
From trusted third parties, aiming to verify the user's identity and prevent fraud or abuse.
From transaction records, sales and purchase operations, and account history.
Basic Information: Full name, address, email, phone number, and other contact data.
Financial Information (when needed): Credit or debit card data, bank account information, salary data, or financial obligations in some transactions related to financing or evaluation.
Usage Information: Transaction history, orders, inquiries, and history of interaction with the site.
Masdar Auto applies strict technical and organizational measures to protect customer data from unauthorized access, manipulation, or fraud.
Recording and storing the user's IP address and access frequency.
Collecting usage and access data to detect multiple accounts, suspicious activities, or fraudulent behaviors.
Using this data to protect the company's systems from any hacking attempts or abuse.
Sharing some data – when necessary – with specialized and trusted entities in the field of anti-fraud and risk analysis.
The site uses Cookies, which are small text files stored on the user's device for technical and operational purposes, such as improving user experience, saving settings and preferences, and analyzing site usage and performance.
Data collected via cookies may be linked to personal information stored with us, in accordance with this policy and applicable regulations.
Providing services and pricing requests accurately and effectively.
Communicating with customers regarding orders, offers, or services.
Verifying identity and preventing fraud.
Improving the quality of the site and services provided.
Complying with regulatory and legal requirements.
With your express consent.
To government or judicial authorities upon official request.
To trusted service providers working on our behalf (such as payment or anti-fraud services), only to the minimum extent necessary.
Viewing their personal data saved with us.
Requesting correction or update of their data.
Requesting deletion of their data, unless there is a regulatory obligation to keep it.
Withdrawing their consent for data processing at any time, in accordance with applicable regulations.
Masdar Auto reserves the right to amend or update this Privacy Policy at any time. Your continued use of the site after publishing amendments constitutes implicit approval of them.
In case of any inquiry or request regarding the Privacy Policy or your personal data, you can contact Masdar Auto Car Company through official approved channels.